| Please Call or email for Reservations or if you have any questions on how to find us, we will be glad to help you. Toll Free 1-800-798-2904 or (417) 847-2903 Our office hours are: 9:00am - 6:00pm, each day during our season. The Royal W Resort 20243 Highway 112 Cassville, Missouri 65625 |
| Welcome to the Royal W Resort Cabins & RV Park 1-800-798-2904 |
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Please read our 2010 policies. Pets - Small dogs are welcome for the $8.00 per pet fee per day. This represents our additional laundry and carpet cleaning expenses associated with these pets. Any repairs necessitated by the pet will be paid for promptly by the owner upon presentation of the bill for those repairs. Sorry, no cats allowed. All dogs must be known to be people-friendly. If you haven't established this yet, please do not bring them. They are clean, healthy and free of fleas. They have to be house-broken. All dogs are to be kept leashed when outside, and NO pet is allowed to enter the swimming pool area. All pets are NOT to be left alone in rooms, please. (We make it a point not to enter guest's rooms when they are not there, absent an emergency. However, in the event of a barking dog as a first step we will enter the room, remove the dog and secure it. NON-Smoking Policy – The vast majority of our guests insist on non-smoking accommodations, and we have listened to you! Therefore, we respectfully request that guests do not smoke inside any of the units, which are all clearly marked with no smoking signs. Due to the additional costs of cleaning a unit that has been smoked in, we have no other choice but to apply additional charges to those who disregard our policy. We apologize for any inconvenience, and thank you in advance for your cooperation. Check In Procedures - All guests must check in at the office upon arrival. For guests arriving after 8 pm, we’ll leave signs on the office door (to point you to your cabin) and on the door to your cabin. We’ll leave the light on for you and will see you in the morning. All guests must register at the resort office. We require to know and register the exact people in our resort at all times. Check in time is 3:00 PM. If you intend to arrive before then, please notify us and we will make every attempt to have your lodging ready. Check out time is 11:00 AM. Due to staffing and the large demand for lodging, extending check out times is extremely difficult. If possible, we will gladly accommodate late check outs with pre-authorization and availability - please just ask. Otherwise, we respectfully request that guests honor our check out times. Unless you have received pre-authorization for a late checkout, a fee of $25 will apply after 11:30 AM, $50 after 12:30 AM, $75 after 1:30 PM, and the weekend rate for a full night after 2:30 PM. If we have guests arriving for your room, we may have no other choice but to enter your room & clean it – your belongings would be moved to the office. Holiday Minimums - Holiday bookings require a three (3) night minimum stay. Deposits - It is our general policy not to accept up front deposits, although we do have cancellation fees. We require a Visa/MC for booking all reservations, but your credit card is not charged prior to your arrival. We regret that we cannot accept advance payment by check in lieu of having a Visa/MC on file. Upon arrival, you may pay with cash, traveler's check, or Visa/MC. Cancellations, No Shows - This policy will charge you one nights lodging if you do not contact us 48 hours prior to your check in time. The guest booking the reservations is ultimately responsible for paying for the stay. This policy does apply to all reservations in the case of inclement weather or early departures. Pool Use - The resort swimming pool is for registered guests only. No day guest use is allowed. Damages - Should we find any unusual damage after your departure, your credit card will be charged appropriately. We reserve the right to refuse service to anyone. We assume no responsibility for accidents or injuries to guest or vehicles. We will not be responsible for loss or damages to valuables. Royal W Resort is not responsible for lose, damage or claims of damages to property of guests due to theft, fire, accidents or acts of god. Use of our facilities is at your own risk. 2010 Royal W Resort – Prices & Policies subject to change without notice |
